Shipping
AUSTRALIA
Standard shipping (3-7 business days)
- Orders over AUD$55: FREE
- Orders below AUD$55: AUD$9.90
Express shipping (2-5 business days)
- Orders over AUD$125: FREE
- Orders below AUD$125: AUD$12.90
* Shipping couriers do not deliver on weekends or Australian public holidays.
NEW ZEALAND
Standard international shipping (4-7 business days)
- Orders over AUD$120: FREE
- Orders > 0g and < 500g: AUD$12.90
- Orders > 500g and < 1kg: AUD$15.90
- Orders > 1kg and < 1.5kg: AUD$18.90
- Orders > 1.5kg < 2kg: AUD$22.90
ASIA PACIFIC
Products for customers in Korea will be shipped directly from Korea.
Standard international shipping (4-12 business days)
- Orders over AUD$200: FREE
- Orders > 0g and < 500g: AUD$15.90
- Orders > 500g and < 1kg: AUD$25.90
- Orders > 1kg and < 1.5kg: AUD$35.90
- Orders > 1.5kg < 2kg: AUD$45.90
- Hong Kong SAR
- Japan
- Malaysia
- Singapore
- Bangladesh
- Bhutan
- Brunei
- Cambodia
- China
- India
- Indonesia
- Korea (South)
- Laos
- Macao SAR
- Maldives
- Mongolia
- Myanmar (Burma)
- Nepal
- Philippines
- Sri Lanka
- Taiwan
- Thailand
- Vietnam
EUROPE
Standard international shipping (4-12 business days)
- Orders over AUD$300: FREE
- Orders > 0g and < 500g: AUD$18.90
- Orders > 500g and < 1kg: AUD$28.90
- Orders > 1kg and < 1.5kg: AUD$38.90
- Orders > 1.5kg < 2kg: AUD$48.90
- Austria
- Belgium
- Denmark
- Finland
- France
- Germany
- Ireland
- Italy
- Netherlands
- Norway
- Portugal
- Spain
- Sweden
- Switzerland
- United Kingdom
- Greece
- Iceland
- Luxembourg
NORTH AMERICA
Standard international shipping (4-12 business days)
- Orders over AUD$250: FREE
- Orders > 0g and < 500g: AUD$16.90
- Orders > 500g and < 1kg: AUD$26.90
- Orders > 1kg and < 1.5kg: AUD$36.90
- Orders > 1.5kg < 2kg: AUD$46.90
- Canada
- United States
- U.S. Outlying Islands
REST OF THE WORLD
Standard international shipping (10 - 25 business days)
- Orders over AUD$350: FREE
- Orders > 0g and < 500g: AUD$29.90
- Orders > 500g and < 1kg: AUD$39.90
- Orders > 1kg and < 1.5kg: AUD$49.90
- Orders > 1.5kg < 2kg: AUD$59.90
Czechia, Israel, Chatham Islands (New Zealand), Poland, United Arab Emirates, Afghanistan, Åland Islands, Albania, Algeria, Andorra, Angola, Anguilla, Antigua & Barbuda, Argentina, Armenia, Aruba, Ascension Island, Azerbaijan, Bahamas, Bahrain, Barbados, Belarus, Belize, Benin, Bermuda, Bolivia, Bosnia & Herzegovina, Botswana, Brazil, British Indian Ocean Territory, British Virgin Islands, Bulgaria, Burkina Faso, Burundi, Cameroon, Cape Verde, Caribbean Netherlands, Cayman Islands, Central African Republic, Chad, Chile, Christmas Island, Cocos (Keeling) Islands, Colombia, Comoros, Congo - Brazzaville, Congo - Kinshasa, Cook Islands, Costa Rica, Croatia, Curaçao, Cyprus, Côte d’Ivoire, Djibouti, Dominica, Dominican Republic, Ecuador, Egypt, El Salvador, Equatorial Guinea, Eritrea, Estonia, Eswatini, Ethiopia, Falkland Islands, Faroe Islands, Fiji, French Guiana, French Polynesia, French Southern Territories, Gabon, Gambia, Georgia, Ghana, Gibraltar, Greenland, Grenada, Guadeloupe, Guatemala, Guernsey, Guinea, Guinea-Bissau, Guyana, Haiti, Honduras, Hungary, Iraq, Isle of Man, Jamaica, Jersey, Jordan, Kazakhstan, Kenya, Kiribati, Kosovo, Kuwait, Kyrgyzstan, Latvia, Lebanon, Lesotho, Liberia, Libya, Liechtenstein, Lithuania, Madagascar, Malawi, Mali, Malta, Martinique, Mauritania, Mauritius, Mayotte, Mexico, Moldova, Monaco, Montenegro, Montserrat, Morocco, Mozambique, Namibia, Nauru, New Caledonia, Nicaragua, Niger, Nigeria, Niue, Norfolk Island, North Macedonia, Oman, Pakistan, Palestinian Territories, Panama, Papua New Guinea, Paraguay, Peru, Pitcairn Islands, Qatar, Réunion, Romania, Russia, Rwanda, Samoa, San Marino, São Tomé & Príncipe, Saudi Arabia, Senegal, Serbia, Seychelles, Sierra Leone, Sint Maarten, Slovakia, Slovenia, Solomon Islands, Somalia, South Africa, South Georgia & South Sandwich Islands, South Sudan, St. Barthélemy, St. Helena, St. Kitts & Nevis, St. Lucia, St. Martin, St. Pierre & Miquelon, St. Vincent & Grenadines, Sudan, Suriname, Svalbard & Jan Mayen, Tajikistan, Tanzania, Timor-Leste, Togo, Tokelau, Tonga, Trinidad & Tobago, Tristan da Cunha, Tunisia, Turkey, Turkmenistan, Turks & Caicos Islands, Tuvalu, Uganda, Ukraine, Uruguay, Uzbekistan, Vanuatu, Vatican City, Venezuela, Wallis & Futuna, Western Sahara, Yemen, Zambia, Zimbabwe.
ADDITIONAL INFORMATION
We ship orders worldwide, and to help you save on shipping costs, we recommend checking our Stores Page before making a purchase through our website.
You might find a marketplace store near you, offering more affordable shipping options.
Our commitment is and will always be to provide you with the best service and value.
If you have any queries, feel free to reach out to our Customer Support Team through the email cs@featbyyou.com email - we’ll be more than happy to assist you.
All prices on this page are listed in Australian Dollars (AUD); however, upon reaching the last stage of checkout, the corresponding shipping fee will be displayed in your country currency.
Please note that international orders are not eligible for return/refund.
Customers are fully responsible for any of customs related issues, such as Customs Taxes, Import Taxes, Value added Taxes, and so on.
Any additional taxes or duties applied by customs at the destination country are the responsibility of the delivery recipient. Customs issues vary by countries, so customers need to contact local customs office for detailed information to avoid potential problem. Your local customs office will be able to assist you with any further information regarding taxes, duties and customs.
All parcels are from Sydney/Australia within 24-48* hours of receiving your order.
*Shipments are not processed on Saturdays, Sundays and Australian public holidays. Dispatch may take additional time during holidays and extreme weather events.
Dispatch may take longer during busy periods such as Black Friday, Cyber Monday, Christmas, and the end of the year.
During Christmas period, we'll do our best to expedite and get your orders delivered to your loved ones. Placing your orders as early as possible before those dates will give you the best chance of arriving in time for Christmas!
Get ready to embrace the joy of the holiday season as we approach Christmas 2023! To ensure your gifts and parcels reach their destinations before Christmas, we've compiled the domestic and international parcel last lodgement dates recommended by our logistics partners:
- Parcel Post: Tuesday, 19 December*
- Express Post: Thursday, 21 December
- StarTrack Premium and Express: Thursday, 21 December
*Excludes items sent to and from Perth and Darwin. For more information regarding these locations, please visit Australia Post.